Welcome

Welcome to Duckfeet Australia.

Here you will find all the information you need to get started with our shoes. From the moment you receive them and try them on, through to repairs and resoling when they have moved through life with you.

TRYING ON YOUR SHOES FOR THE FIRST TIME

SIZE AND FIT

When you first try your shoes on, we recommending doing so inside, preferably on carpet to prevent marking the soles.

Depending on the style, the upper and sole may be a little stiff initially, these will both soften with time as your shoes warm up and break in.

As you try them on, ensure the laces, buckles or zips are done up, this helps to hold your foot in the correct place in the shoe to give you the most accurate feeling.

LENGTH

You are feeling for a small amount of space in front of your toes, about a centimetre or so. If your toes touch the end, they are almost certainly too small as most styles will not stretch in the length at all. If you are only lightly brushing the end slightly, please feel free to give us a call and we can help you determine if you need to go up a size.

SANDALS

Our open toe sandals have some flexibility in their sizing. It is okay to be standing on the stitching around the sole, as long as you can’t feel the edges of the sole when you walk, they will be okay. The stitching may wear away over time, this won’t cause any structural damage to your sandals.

ANKLE HOLD

A good fit around the ankle is also ideal. A small amount of movement in the ankle may dissipate with time, though you still want to feel held. You will also find the buckles and laces will be able to be tightened further as the leather moulds to your feet.

WIDTH

In terms of width, our leather has a significant amount of ease if needed. They will stretch in the width as much as needed when there is pressure, warmth and moisture. If you have enough space, they will not give as there is no pressure. If you find they feel a little too big in the width, but they are the right length, our Wool Insoles can help take up some of the extra space.

KEEPING YOUR SHOES IN GOOD CONDITION

CARING FOR YOUR SHOES

A little bit of neutral colour, natural leather conditioner at regular intervals, about once a month. Don’t use too much at one time, it’s better to use a little less a bit more often. Let the cream sit a few minutes and polish afterwards with a soft cloth. 

If the shoes get dirty, clean them with a damp cloth. Let the shoes dry thoroughly and treat the leather again with shoe cream or leather conditioner. Be attentive to edges and seams, which should also be treated and maintained to protect your shoes against water.

To care for your soles, avoid contact with solvents, the rubber cannot tolerate it and can dissolve. Also avoid storing them in direct sunlight or exposure to prolonged, excessive exposure to heat, such as in your car during a heatwave and this can also cause the soles to become soft and tacky. If this does happen, we recommend a resole to rectify the issue.

USEFUL RESOURCES

LEARN MORE

Below is a series of useful pages, blog posts and more information about our shoes. If you have any questions, feedback or would like some advice, please get in touch below or give us a call. We would be happy to help.

You can also leave a review to go in the drawer to win this month’s $50 gift voucher. We truly value your feedback and read each and every review that is submitted.

WIN A $50 GIFT CARD

We would love to heat from you! Leave a review to be put in the drawer to win a $50 gift card this month.

Contact us

Returns & Exchanges

Complete the form below before posting your package back to the following address:

5/1 Gilbertson Road
Laverton North VIC 3026

Please note we will not be in touch until we have received your package.

First name

Packaging is considered part of the product and must not be damaged e.g. writing or tape on the box.

After initial exchange, each subsequent exchanges will incur a $15 restocking fee.

Free delivery

Free delivery for orders over $100 to AU and NZ

Local shipping

Ships from Melbourne warehouse

Easy returns

Fast, Easy Returns